Improve Company Performance

Ann Taylor Stores was facing a unique challenge.  They needed to standardize the recruiting, on-boarding and development of store managers at over 1200 stores.

During a year long engagement we developed a system for recruiting, hiring, on-boarding and developing managers and high level sales associates.  The results included higher customer engagement scores and a huge return in investment.

“Working with Dave Lorenzo is an expensive proposition – but it is worth every penny.

The strategic insight my firm has received is worth at least ten times what we have invested.”

Wei-Li Chong  Senior Vice President, Organizational Effectiveness
Ann Taylor Stores, New York, NY